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Managing Your Manager
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Coures: SFS012 |
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Our manager is one of the key figures in our working life. They have a critical impact on our day-to-day life as well as our longer-term careers. |
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Given this, how can we make our manager be a better manager for us? Our perspective at “the coal-face” often gives us insights into how things can be done better, which can be valuable information for steering successful management decisions. We need to be able to communicate that information upwards in terms that can be easily bought into.And from the manager’s perspective, too, this can be very valuable because it improves their team member’s communication skills and understanding of the management and team goals. This programme answers the question “How can we influence upwards for the benefit of ourselves, our team, our manager and our company?” This course will be particulrly useful for any individual who would like to influence upwards more effectively
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Topics covered on this course will include |
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- Know their manager’s job and better understand their goals and concerns
- Bring solutions to their manager rather than problems
- Understand the need for a business case and be able to develop them
- Be clear and specific in their communications to their manager and put their case across in a structured manner
- See the bigger picture and have insights into the workings of the larger organisation
- Ask insightful questions and listen better in order to understand the other person’s position more deeply
- Communicate ideas in mutually beneficial win-win terms
- Deal with different personality types and know how to relate best to each
- Help their manager be a better manager and, in doing so, become themselves a better team member
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Check other courses |
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Soft Skills Overview
