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Communication Skills Workshop
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Coures: SFS002 |
Duration: 1 or 2 days |
PDU: 7 |
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This course will benefit anyone that wishes to take their communication skills to the next level. We recommend that delegates have completed our ‘Communication Skills – An Introduction’ or similar course.
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Has it ever occurred to you that your professional and personal success could be increased by being able to communicate with more clarity, ease and confidence? Imagine knowing that you can effortlessly get your message across and have the skills and strategies to influence and persuade people. Whether you are already a good communicator looking to gain a professional edge or need to improve in particular areas like relationship building or conflict resolution, this highly practical, interactive course will take your communication skills to the next level. |
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Topics covered on this course will include |
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- Developing your understanding and application of Empowering Communication Assumptions to increase personal power and impact
- Developing the visual element of communication and understanding how the way we see things, impacts the overall meaning of a message
- Mastering the OSCAR Model of Communication and using it to create strategies for communication success
- Using powerful communication to build a strong rapport with your subjects
- Learning the essentials of influential and persuasive language
- Developing your active listening skills, arguably the most significant element of effective communication
- Avoiding criticisms of people and giving genuine approbation when appropriate
- Mastering command of the skills, tools and techniques to become effective and influential communicators, including practical empathy, effective listening, body language, questioning and rapport
- Participating in a series of enjoyable role plays and group tasks to cement your learning of the course milestones
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Soft Skills Overview
