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Sales Strategy Workshop

A two-day workshop designed to assist sales staff develop key skills and practical approaches to sell strategically.

Course: SLM001
Duration: 2 days Check the Training Schedule

Apollo Sales Strategy Workshop

Course Description:
Sales Strategy

The market is constantly changing and selling conditions have become tougher. Old selling methods are no longer good enough and new approaches are necessary to maintain sales targets.

To differentiate themselves from their competitors, salespeople have to become the 'trusted advisor' for their customer. They need to put themselves in their customer’s shoes, understand their problems and thinking, speak their language and work alongside them as a problem solver, strategy developer and solution provider.

Furthermore, they need to approach selling as a multi-level process. The customer has to sell the deal into their organisation and the salesperson needs to help them with this. By identifying all the key players in the decision-making process and, for each, identifying both the business value and the personal value, the salesperson is going to maximise their chances of building a lasting relationship.

Build your team to deliver better results and have senior management recognize the purchasing department as a strategic contributor to the organization's success. Not only would you improve your reputation as a great leader, you'd probably be rewarded and experience less struggle and stress. And, yes, you can improve your results with the existing purchasing team. No severance letters or new candidate recruiting is required.

What the Seminar Will Help You Achieve:

- Generate extra value for their customer by thoroughly understanding their business and personal needs
- Using questioning and listening techniques to establish real needs
- Become a trusted advisor to the customer involving them in their decision-making processes
- Identify all the key people in the decision-making process and identify key needs and challenges of each
- Build a lasting mutually beneficial relationship with the customer
- Translate features and benefits of their product into financial terms for the customer’s specific situation
- Look for maximising a given sales opportunity through cross-selling, up-selling, future sales and referrals
- Handle objections smoothly and set the deal up so that it closes itself

Course Format:

Through a combination of breakout sessions, group and individual work, interactive roundtable discussions and role-plays, and case studies. Delegates will understand the importance of effective sales strategy.

Trainer will use practical examples and case studies to reinforce and expand the scope to cover applicable concepts for sales strategy, and for a variety of different industries.

Pre-Course Questionnaire

In order to tailor this course precisely to your needs, the course leaders would value information on your knowledge, experience and requirements.

Who should attend?

  • Sales people
  • sales managers or any individual involved in sales-related and sales support areas.

Your International Facilitator:

Kiran Patel, Facilitator – Apollo Consulting Group

Courses Specialised In: Sales, Negotiation, Communication, Leadership, Presentation Skills, Assertiveness, Coaching, Teambuilding, Influencing, Networking

Sector & Industry Experience: PR and Advertising, Telecom, Finance, Banking manufacturing, Hospitality, Education

Some Major Clients: ACCA, Deloitte, Ernst & Young, Ogilvy, Caterpillar Inc, Continental Airlines, General Mills Inc, HSBC, British Council

Testimonials

“Our finance department received great benefit from the recent series of workshops that you delivered. We look forward to continuing our support long - term.”

Denny Tang, CFO, Ogilvy & Mather Group, Greater Chin

Testimonials

“Thank you for your continued support of ACCA activities. Your trainings form an integral part of our Professional Development platform for ACCA members and students.”

Maggie Li, ACCA Marketing Manager, Greater Chin


Day 1

8:45 Registration & coffee

9:00 Welcome & Introduction

9:10 Energiser

An appropriate icebreaker activity will be chosen to energise participants for the session within the context of sales strategy.

9:20 Essential Selling Skills

  • To begin, participants will explore 15 key sales skills.
  • Participants will also discuss the importance of professionalism and the impact of the expectancy theory.
  • There will be a group role play exercise set around the key skills

10:00 What is Selling?

  • An Introductory knowledge session for the process
  • During this session, participants will discuss what ‘selling’ means and entails from the seller’s end.
  • We will also offer some tips on how to approach the challenge of improving your sales skills.

10:50 Morning Refreshments

11:05 Features, Advantage & Benefits

  • This session will look at the difference between features, advantages, and benefits and how to use them for mutual benefit
  • An interactive role play exercise will assess the ability of participants to create value when making a sale

12:30 Lunch

Day 1

14:00 Setting SMART Goals

  • Participants will use the SMART model to create positive, achievable sales strategic goals
  • Develop motivational techniques to help achieve these.
  • Participants will learn how to articulate what their goals are, quantify the activity required and how they established them including the process to be followed to maximise their potential to achieve.
  • A range of simulated exercises and a relevant case study to illustrate the importance of thinking ahead

15:00 Time Management

  • During this session, participants will share their time management tips
  • Complete a self assessment to indicate strengths and weaknesses
  • We will also undertake exercises on managing our time bandits.

15:45 Afternoon Refreshments

16:00 Prospecting

  • Participants should be able to clearly articulate various prospecting methods that they will adopt and the most relevant strategy to approach prospects
  • Illustrate their ability to handle objections through role play.
  • Develop an understanding of the rules of engagement and use various methods of approach to their advantage.

17:30 Conclusion of Day


Day 2

8:45 Welcome Back & Coffee

9:00 Re- Energiser

An appropriate icebreaker activity will be chosen to appropriately energise participants for the session within the context of sales strategy.

9:10 The Sales Cycle

  • Participants should be able to clearly articulate various components that make up the sales cycle illustrating their understanding of each by role play.
  • This will include conducting interviews, finding solutions and dealing with objections.
  • A further series of practical engaging tasks

10:30 Morning Refreshments

10:45 Customer Service & Value Added

This session will look at the four needs of customers and how we can use them to sell smarter and give extra value, through understanding both their personal and business needs.

11:25 Types of Selling

Next, participants will explore the three key types of selling. Participants will also discuss the importance of perceived value.

12:30 Lunch

Day 2

14:00 Maximising Opportunities

Participants will become aware of how to maximize opportunities through cross-selling, up-selling, future sales and referrals through role-play.

14:45 Overcoming and Handling Objections

Participants work in small groups to identify their most frequently encountered objections and they will brainstorm ways to respond to them. Participants will also learn about nine specific objection handling strategies, including the Boomerang, FFF, and Show Your Hand.

15:15 Relationship Building & Communication

Participants will learn to develop rapport and effective relationships with their targets through effective communication.

15:45 Afternoon Refreshments

16:00 Ten Major Mistakes

This session will look at the ten biggest mistakes salespeople make. Participants will then brainstorm ways to avoid or rectify these mistakes.

16:30 Finding New Clients

During this session, participants will discuss how to find new clients and how to network.

17:15 Closing the Sale

Participants shall develop the ability to recognize buying signals from their targets and then initiate closure on the sale.

17:45 Summary, Wrap Up

18:00 Conclusion of Day 2

 

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Earn credits from PMI

Apollo course participants can earn professional development units (PDUs) for attending the PMI courses through our partner Protrain China for all Project Management Program courses.